Portfolio management · Property management

Property management for systems.

Tailored to your portfolio: individual processes, system integration and reporting to your specifications.

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Portfolios we work for.

  • Real estate funds & asset managers
  • Family offices
  • Operators of care & healthcare properties
  • Housing cooperatives
  • Insurers & pension funds
  • Banks & credit institutions
  • Housing companies
  • Foundations & churches
  • Municipalities & municipal companies
  • Project developers & portfolio holders

Tailored to your needs.

A portfolio of 1,000 units needs different processes than one of 100. We build them around your portfolio.

Three connected cards with a branching escalation path and a clock

Individual processes & SLAs

No standard package: processes, escalation paths and service levels are tailored to your portfolio and fixed in the contract.

Open ring as a hub, connected to four systems by fine lines

Deep system integration

We integrate into your system landscape: from accounting to reporting, via interface instead of email attachment.

Dashboard card with bars, a rising trend line and a delivery cycle

Reporting to your specifications

Your formats, your cycles, your KPIs: generated automatically and delivered on time.

Services

The level of detail large portfolios need.

Nine building blocks we cover as standard for institutional portfolios: each can be added individually, together they form an operating system for your portfolio.

  1. KPIs across the entire portfolio, always up to date instead of pieced together every quarter.

  2. Direct connection to your accounting and your ERP: data flows instead of being copied.

  3. Fixed points of contact who know your portfolio and your processes.

  4. Services, deadlines and escalations exactly as your system needs them.

  5. Audit-proof documentation of every case, open to review at any time.

  6. Measures, budgets and deadlines planned across the portfolio instead of reacting property by property.

  7. Consumption, KPIs and refurbishment roadmaps recorded instead of estimated.

  8. Open items monitored continuously, escalated according to your rules.

  9. New lettings, rent adjustments and vacancies in view across the entire portfolio.

References

Who already trusts us today.

Street view of an advita location in a historic brick building

advita Pflege

around 70 locations

I can recommend Zenveo's property management without reservation. From the very beginning, the collaboration has been highly professional, personal and digital.

advita PflegeRalf StählerManaging director, advita
View the full case study

5,000+

Units

Spread across Germany.

90 days

to go-live

From signature to regular operation.

8

Automations

Custom-built developments.

Onboarding

Four steps to regular operation.

The takeover follows a fixed plan: at every point you know what happens next and what we need from you.

  1. Discovery & system audit

    We analyse your portfolio, processes and system landscape.

  2. Integration concept

    A shared target picture: processes, interfaces, SLAs, migration plan.

  3. Migration & test phase

    Data moves in a controlled way, processes are checked in parallel operation.

  4. Go-live & operation

    Transition to regular operation, with a dedicated account team.

FAQ

Frequently asked questions

We work institutionally from around 250 units. Below that, our regular rental or condominium management is usually the better fit: the individual processes and interfaces only pay off once they apply across many properties.
We connect accounting, ERP, ticketing and document storage via interface: either through your system's existing API or through an agreed data exchange. What is technically possible is clarified in the system audit before the contract is signed, not afterwards.
For mid-sized portfolios we plan around 90 days from the decision to regular operation. Migration and test phase run in parallel operation, so nothing is left undone in day-to-day business.
A fixed account team that knows your portfolio and your processes, with a named deputy and defined escalation paths. You don't talk to a hotline, but to the same people who set up your mandate.
Yes. Our offices are in Berlin, Leipzig and Munich, and we manage portfolios all over Germany. For advita / Zusammen Zuhause we look after around 70 locations across the whole country. On-site appointments are scheduled firmly for each property.
Yes. For advita, an operator of shared care flats and assisted living, we manage around 70 locations. We know the coordination between owner, operator and residents, and we know that processes here have to be especially reliable. How the takeover went is shown in ouradvita case study.
Yes, both from a single source: commercially from rent accounting, receivables management and letting through to reporting, technically from maintenance and capex planning through to energy data management. Which parts we take on and which stay with you is set out in the mandate.
With a fixed plan: we clarify deadlines and handover with your current management company, take over data, accounts and open cases, and work in parallel operation until everything is right. We describe the process in our articleSwitching property managers (in German).

Let's talk about your portfolio.

Confidential and concrete: we show you how the takeover of your portfolio works, with clear phases, fixed points of contact and a timeline.

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Moritz Aepfelbacher

Your point of contact

Moritz Aepfelbacher

CEO